Why Qualicore
Flexible, automated, and designed to eliminate the admin work that slows QA teams down — so your supervisors can spend their time coaching, not formatting spreadsheets.
Qualicore does not rely on rigid templates. Add unlimited sections, criteria, and categories — the system automatically recalculates everything against your pass rate and a 100-point scale.
When an agent fails a key item, Qualicore instantly creates a coaching plan with clear actions. Supervisors complete sessions, agents sign off, and the system generates a clean, branded PDF.
QUALICORE is architected from the ground up to satisfy the world's most demanding regulatory frameworks — so BPOs in any country can trust their QA infrastructure.
Multi-tenant support lets you manage multiple clients in one platform — each with their own scorecards, pass rates, and reporting. Available globally with multi-currency billing.
You don’t need a developer to build scorecards, change weights, add fatal-fail logic, update pass rates, or onboard a new client.
Every coaching session, evaluation, and sign-off is timestamped and exportable as a clean, branded PDF.
No setup fees. No annual contracts. No hidden charges. Just simple, transparent pricing that scales with your team.
Qualicore was not built by a big company guessing what QA teams need. It was built by someone who lived through the pain of spreadsheets, inconsistent coaching, client audits, and BPO operational reality.
Free 30-day trial. We migrate your existing scorecards for free. No credit card. No setup fees. No annual contract.