ROI Calculator
What does Qualicore save you?
Enter your current numbers to see the rand-value impact of automating your QA and coaching operations.
Input your data
Projected Annual Impact
Total Annual Savings
R 4 508 500,00
R 375 708,33 impact per month
The Story of Inaction
What happens when you don't automate your QA?
The "Invisible" Breach
An agent misses a disclosure. Because you only sample 1% of calls, it goes unnoticed for 6 months. A regulator audit finds it, leading to a R250k fine and brand damage.
The Churning Client
A major BPO client asks for proof of coaching sessions. You spend 3 days manually hunting for signed forms and spreadsheets. The client loses trust and moves their 200-seat contract elsewhere.
The Supervisor Drain
Supervisors spend 15 hours a week on QA admin instead of coaching. Performance stays flat, attrition rises, and you have to hire more staff just to keep up with the paperwork.
* Assumptions: Evaluator throughput lifts from 1 to 6 calls/hour with automation. 3% revenue lift from faster coaching. Compliance risk calculated at 0.5 fines/100 agents per year.