🇮🇳 QA software for India
AI QA software for Indian BPOs & contact centres
Indian BPOs win on scale and service — and increasingly on demonstrable quality and compliance. QUALICORE adds AI Auto-QA so you review far more calls per analyst, an independent compliance score for each client’s regulator, and Coaching ROI that proves quality improvement to the clients who pay for it.
Built for Indian operations
The compliance and quality pressures you actually face
Compliance in India, evidenced — not assumed
QUALICORE supports India’s DPDP Act 2023 framing while letting each client account track its own regulatory obligations as compliance criteria, with a tamper-evident audit trail.
The platform
AI QA the rest of the market doesn’t have
AI Auto-QA
Paste a transcript and the AI scores your whole scorecard — comments, coaching points and fatal details pre-filled for a human to sign off.
Independent Compliance Score
A second score from your regulatory criteria that escalates on stricter rules than QA — a fatal breach voids the call and notifies immediately.
Real-time guardrails
PCI card-data and DNC/consent issues flagged live during the call, even with no AI keys configured.
Coaching ROI & agent risk
Proof coaching moves the score, plus a 0–100 attrition-risk early warning per agent.
QA software in India — FAQ
Does QUALICORE work for Indian call centres?
Yes — it is used by BPOs and contact centres worldwide, with multi-client isolation and AI auto-scoring that suit large Indian operations.
Does it help reduce agent attrition?
Yes. QUALICORE includes predictive agent-risk scoring and closed-loop Coaching ROI to spot and retain at-risk agents early.
Used in 30+ countries
QUALICORE around the world
Score your first call in India today
Free 30-day trial, no credit card, free scorecard migration, 24-hour onboarding.