ECONX GROUP · Outsourcing
Outsourcing QA & managed contact centre operations
Need more than software? ECONX delivers outsourced QA teams, collections operations, and inbound/outbound support — all measured and coached on QUALICORE for transparent quality across every country you serve.
Dedicated QA agents
Trained evaluators embedded in your operation or remote — we manage performance and calibration.
Collections & support
Inbound, outbound, and collections teams with compliance-aware scorecards on every call.
BPO staffing
Supervisors, team leaders, and WFM support so you scale seats without hiring overhead.
Why outsourcers choose QUALICORE + ECONX
Multi-client BPOs use QUALICORE to isolate each client's scorecards, users, and reporting while running a single QA operating model. Search terms like outsourcing QA, outsourced quality assurance, and BPO QA platform lead teams here because we combine software with optional managed delivery — offshore, nearshore, or on-site in South Africa and partner regions.
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Call centre QA worldwideIndustry solutionsCustomer storiesPricing