🇵🇭 QA software for the Philippines
Multi-client AI QA software for Philippine BPOs
Philippine BPOs serve clients across the US, UK, Australia and beyond — each with their own scorecards, brand standards and regulators. QUALICORE is multi-tenant by design: every client account gets isolated scorecards, branded reporting and separate compliance tracking, while your QA team runs one operating model with AI auto-scoring.
Built for Philippine operations
The compliance and quality pressures you actually face
Compliance in the Philippines, evidenced — not assumed
QUALICORE keeps the Philippine Data Privacy Act of 2012 in view while letting you track each client’s own regulatory framework (GDPR, HIPAA, TCPA) as compliance criteria per account, with isolated audit trails.
The platform
AI QA the rest of the market doesn’t have
AI Auto-QA
Paste a transcript and the AI scores your whole scorecard — comments, coaching points and fatal details pre-filled for a human to sign off.
Independent Compliance Score
A second score from your regulatory criteria that escalates on stricter rules than QA — a fatal breach voids the call and notifies immediately.
Real-time guardrails
PCI card-data and DNC/consent issues flagged live during the call, even with no AI keys configured.
Coaching ROI & agent risk
Proof coaching moves the score, plus a 0–100 attrition-risk early warning per agent.
QA software in the Philippines — FAQ
Is QUALICORE good for Philippine BPOs?
Yes. QUALICORE is multi-tenant: ideal for BPOs running many client accounts, each with isolated scorecards, branded reports and separate compliance tracking.
Can we run different scorecards per client?
Yes. Every client company gets its own scorecards, users, reporting and billing, while your team runs a single QA operating model.
Used in 30+ countries
QUALICORE around the world
Score your first call in the Philippines today
Free 30-day trial, no credit card, free scorecard migration, 24-hour onboarding.