What is Auto-Fail Criterion?

An auto-fail criterion is one that, when failed, automatically triggers a defined consequence — typically mandatory coaching, an escalation, or a written record — even if it doesn’t zero the entire evaluation the way a fatal error does.

Auto-fail sits between ordinary scoring and fatal-fail: it flags behaviours serious enough to require action and follow-up, but not catastrophic enough to void the call. Examples include a repeated process miss or a significant accuracy error.

Tracking auto-fails separately lets QA teams enforce consistent consequences and build an audit trail of remediation.