Partial
Audit log
Important QA actions insert an audit document: who, what, and when. Retention follows the company setting. Deletion does not run unless enforcement is on and no legal hold is set.
What it does
- Audit events for evaluations, AI drafts and interaction imports
- A retention decision that keeps records by default
- A legal-hold flag that blocks deletion when enforcement is later turned on
What it does not do
- The log is not hash-chained and is not independently certified.
- A seven-year figure on the enterprise plan is an entitlement number. It is not an active purge, and it is not a promise that data is already archived for seven years.
Who uses it
Admin · Ops manager
Questions
How long are evaluations kept?
Until someone turns enforcement on. The plan stores a retention length. The default company flags leave the records in place.