Available
Fatal-fail rules
A fatal criterion is a zero-tolerance line on your scorecard. An auto-fail is a separate rule. The scoring engine applies the one you configured.
What it does
- Fatal fail and auto-fail are different flags
- The final result shows a fatal failure when a fatal criterion fails
- The analyst records a reason when the form requires one
What it does not do
- The rule fires on submitted evaluations, not on unsampled recordings.
Who uses it
Admin configures · QA analyst scores
Questions
Is fatal the same as auto-fail?
No. Fatal is the zero-tolerance result. Auto-fail is its own criterion type. Both are visible on the scorecard.