Available

AI Auto-QA

AI Auto-QA reads a transcript you supply and returns a draft score, a rationale, and a character range when the quote is an exact substring of that transcript.

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What it does

  • Drafts every criterion on the selected scorecard
  • Cites a transcript range only when the quote is copied exactly
  • Leaves a paraphrase marked as not in the transcript
  • Keeps the draft unsaved until a named analyst submits it

What it does not do

  • It does not score every recording on a dialer.
  • A recording uploaded without a transcript is stored as failed. This route does not send audio to a transcription provider.
  • The draft can be wrong. The analyst is the person who submits the evaluation.

Who uses it

QA analyst

Questions

Is the AI score the official evaluation?

No. POST /qa/auto-evaluate returns a draft. POST /qa/evaluate is what stores it, under the signed-in analyst.

What if the model paraphrases?

The line stays uncited. QUALICORE does not invent a character offset.

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