Available
AI Auto-QA
AI Auto-QA reads a transcript you supply and returns a draft score, a rationale, and a character range when the quote is an exact substring of that transcript.
What it does
- Drafts every criterion on the selected scorecard
- Cites a transcript range only when the quote is copied exactly
- Leaves a paraphrase marked as not in the transcript
- Keeps the draft unsaved until a named analyst submits it
What it does not do
- It does not score every recording on a dialer.
- A recording uploaded without a transcript is stored as failed. This route does not send audio to a transcription provider.
- The draft can be wrong. The analyst is the person who submits the evaluation.
Who uses it
QA analyst
Questions
Is the AI score the official evaluation?
No. POST /qa/auto-evaluate returns a draft. POST /qa/evaluate is what stores it, under the signed-in analyst.
What if the model paraphrases?
The line stays uncited. QUALICORE does not invent a character offset.