What happens when you overpay an invoice
Philani Chade Maswanganye · 25 April 2026 · credit · overcredit · overpayment · billing
Overpayments and credit balance
If you pay more than the invoice amount — e.g. you round up, or you paid a previous balance that has since been written off — QUALICORE never throws the surplus away.
- How it works:*
- The payment record captures the exact amount tendered.
- Each invoice the payment touches is settled in order of due date.
- Any surplus is added to the company's credit balance (Company.credit_balance).
- The credit applies automatically to the next invoice raised.
- Where to see it:*
- Admin → Subscription shows the live credit balance at the top of the page.
- Super-admin → Companies → [tenant] → Credit Actions lets you transfer, refund, or zero out the balance.
- Audit:* every credit application is logged in the audit log with the source payment ID and the destination invoice ID, so finance can reconcile to the cent.
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